NUSHAGAK COOPERATIVE - Telephone Service

	new customer information & charges \| monthly rates, calling features & directory options \| lifeline & link-up programs
	NEW CUSTOMER INFORMATION Requests for telephone connects that do not require an on premise visit, and are received in this office by 12 Noon, will be worked on by 12 Noon of the next working day. For phone connects that require a visit to the customer’s premises, allow two to five working days, and additional time for brand new construction. Inside wiring will be charged at an hourly rate. These requests are scheduled in the order received or in the most efficient manner for the cooperative. NEW CUSTOMER CHARGES $100.00 Deposit [waived with good credit reference] $28.00 Connect Fee $28.00 charge to move the location of service Plus applicable taxes and surcharges A good credit reference is a reference from another utility stating two consecutive years out of five of good payment history (no more than one late payment in a 12-month period)

	MONTHLY RATES RESIDENTIAL SERVICE: Dillingham $25.11/month* RESIDENTIAL SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $31.61/month BUSINESS SINGLE LINE SERVICE: Dillingham $31.66/month BUSINESS SINGLE LINE SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $40.76/month BUSINESS MULTI-LINE SERVICE: Dillingham $34.78/month* BUSINESS MULTI-LINE SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $43.88/month CALLING FEATURES Call Waiting ($.50/month) - Alerts you that another call is waiting Cancel Call Waiting ($.50/month) - Disables call waiting one call at a time Three-Way Calling ($.50/month) - Add third party to conversation Teen Line ($4.85/month) - Two directory numbers on a single party line Speed Calling ($.80 or $2.50/month) - Short or long list Call Blocking (Free) - Per call or per line Toll Restriction - Local calls only, can use prepaid phone card, calling card or dial toll-free numbers Collect Calls - Be able to receive collect calls 3rd Party Billing - Charge Long Distance calls to your home phone Restricted Access (One time $20 charge) Use calling card or collect call to use long distance CALLER ID OPTIONS: Basic Caller ID ($6.95/month) - Manokotak & Clarks Point customers may only sign up for Basic Caller ID Package One ($9.95/month) - Caller ID, Automatic Redial Package Two ($12.45/month) - Caller ID, Automatic Redial, Anonymous Call Rejection, Distinctive Ringing Package Three ($14.95/month) - Caller ID, Automatic Redial, Anonymous Call Rejection, Distinctive Ringing, Selective Call Forwarding, Selective Call Acceptance, or Selective Call Rejection NOTE: There is a $28.00 charge to add or change calling features, no charge to downgrade DIRECTORY OPTIONS** How would you like to have your residential or business phone line(s) listed in our directory? Unlisted ($1/month) - Can call operator for number, but not listed in the directory Unpublished ($1/month) - Can NOT obtain number from operator or the directory

	LIFELINE & LINK-UP PROGRAMS For qualifying low-income members Pay only $1/month for local telephone service LINK-UP PROGRAM: Pays for initial telephone connections. LIFELINE PROGRAM: Pays for basic monthly service, as long as subscriber pays $1/month. TO QUALIFY, you must: 1) Reside on Tribal Lands [ The Federal Communications Commission (FCC) Order 00-208 increased funds available for LIfeline and Link Up services to qualifying low-income individuals living on Tribal Lands (i.e. on a reservation or near a reservation). It is our understanding that the FCC adopted the Bureau of Indian Affairs (BIA’s) regulations to define the geographic scope of these programs. The BIA considers all of Alaska to be within the definition of “reservation” and, as a result, the FCC order applies to all financially eligible individuals within the state.] 2) Receive assistance from one of the following programs:* Medicaid, Food Stamps, Supplemental Security Income (SSI), Federal Public Housing Assistance, Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families, Head Start Programs (only those meeting its qualifying income standards), National School Lunch Program Please contact your Customer Service Representative at 842-5251 to sign up.

	new customer information & charges \| monthly rates, calling features & directory options \| lifeline & link-up programs
	NEW CUSTOMER INFORMATION Requests for telephone connects that do not require an on premise visit, and are received in this office by 12 Noon, will be worked on by 12 Noon of the next working day. For phone connects that require a visit to the customer’s premises, allow two to five working days, and additional time for brand new construction. Inside wiring will be charged at an hourly rate. These requests are scheduled in the order received or in the most efficient manner for the cooperative. NEW CUSTOMER CHARGES $100.00 Deposit [waived with good credit reference] $28.00 Connect Fee $28.00 charge to move the location of service Plus applicable taxes and surcharges A good credit reference is a reference from another utility stating two consecutive years out of five of good payment history (no more than one late payment in a 12-month period)

	MONTHLY RATES RESIDENTIAL SERVICE: Dillingham $25.11/month* RESIDENTIAL SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $31.61/month BUSINESS SINGLE LINE SERVICE: Dillingham $31.66/month BUSINESS SINGLE LINE SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $40.76/month BUSINESS MULTI-LINE SERVICE: Dillingham $34.78/month* BUSINESS MULTI-LINE SERVICE: Manokotak, Clarks Point , Ekuk & Portage Creek $43.88/month CALLING FEATURES Call Waiting ($.50/month) - Alerts you that another call is waiting Cancel Call Waiting ($.50/month) - Disables call waiting one call at a time Three-Way Calling ($.50/month) - Add third party to conversation Teen Line ($4.85/month) - Two directory numbers on a single party line Speed Calling ($.80 or $2.50/month) - Short or long list Call Blocking (Free) - Per call or per line Toll Restriction - Local calls only, can use prepaid phone card, calling card or dial toll-free numbers Collect Calls - Be able to receive collect calls 3rd Party Billing - Charge Long Distance calls to your home phone Restricted Access (One time $20 charge) Use calling card or collect call to use long distance CALLER ID OPTIONS: Basic Caller ID ($6.95/month) - Manokotak & Clarks Point customers may only sign up for Basic Caller ID Package One ($9.95/month) - Caller ID, Automatic Redial Package Two ($12.45/month) - Caller ID, Automatic Redial, Anonymous Call Rejection, Distinctive Ringing Package Three ($14.95/month) - Caller ID, Automatic Redial, Anonymous Call Rejection, Distinctive Ringing, Selective Call Forwarding, Selective Call Acceptance, or Selective Call Rejection NOTE: There is a $28.00 charge to add or change calling features, no charge to downgrade DIRECTORY OPTIONS** How would you like to have your residential or business phone line(s) listed in our directory? Unlisted ($1/month) - Can call operator for number, but not listed in the directory Unpublished ($1/month) - Can NOT obtain number from operator or the directory

	LIFELINE & LINK-UP PROGRAMS For qualifying low-income members Pay only $1/month for local telephone service LINK-UP PROGRAM: Pays for initial telephone connections. LIFELINE PROGRAM: Pays for basic monthly service, as long as subscriber pays $1/month. TO QUALIFY, you must: 1) Reside on Tribal Lands [ The Federal Communications Commission (FCC) Order 00-208 increased funds available for LIfeline and Link Up services to qualifying low-income individuals living on Tribal Lands (i.e. on a reservation or near a reservation). It is our understanding that the FCC adopted the Bureau of Indian Affairs (BIA’s) regulations to define the geographic scope of these programs. The BIA considers all of Alaska to be within the definition of “reservation” and, as a result, the FCC order applies to all financially eligible individuals within the state.] 2) Receive assistance from one of the following programs:* Medicaid, Food Stamps, Supplemental Security Income (SSI), Federal Public Housing Assistance, Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families, Head Start Programs (only those meeting its qualifying income standards), National School Lunch Program Please contact your Customer Service Representative at 842-5251 to sign up.