NEW CUSTOMER INFORMATION

Requests for electric connects or disconnects that are received in our office by 12 noon will be worked the same day, EXCEPT electric connects or disconnects that require outside work such as new construction or service entrance repairs. These will require additional time and will be scheduled in the order received or in the most efficient manner for the cooperative. Business customers call 907.842.5251 for business rates and charges.

NEW CUSTOMER CHARGES

• $100.00 Deposit [ waived with good credit reference*]
• $16.00 + tax Connect Fee in Dillingham City Limits, $65.00 Outside Dillingham City Limits, $100.00 Aleknagik North and South Shore.
• $16.00 + tax charge to move the location of service
• Plus applicable taxes and surcharges
• *A good credit reference is a reference from another utility stating two consecutive years out of five of good payment history (no more than one late payment in a 12-month period)

RESIDENTIAL RATES

Single phase, 60 hertz, at available secondary voltages: $.22780/kWh and a $20.00 per month/per account customer charge

SMALL COMMERCIAL RATES

Single phase and three phase, 60 hertz, at available secondary voltages without demand meters: $.2436/kWh and a $35.00 per month/per account customer charge

LARGE COMMERCIAL RATES

Single phase and three phase, 60 hertz, at Cooperative’s standard or primary voltages, with demand meters: Demand Charge/All kW $8.50/kW - Energy charge per kWh/All use $.2436/kWh and a $75.00 per month/per account customer charge.

POWER COST EQUALIZATION [PCE] INFORMATION

What Is PCE? It is a program from the State of Alaska that helps make electricity affordable in rural areas like Dillingham where the cost of electricity is typically four to five times the national and state averages. The State has been helping rural electric utility customers by paying part of their electricity since 1985. The current PCE levels for Nushagak Electric and Telephone Cooperative are:

• Residential 17.69¢
• Community Facilities:
  • Under 20 KW 18.47¢
  • Over 20 KW 16.25¢
• For example, if you utilize 500 kWh (the maximum eligible for the PCE discount) your credit will be $88.45/monthly.

Where is your PCE? You can determine the amount of PCE credit that you receive by looking at the line item on your bill entitled “Power Cost Equalization”. If you have questions regarding your PCE credit, please contact us at 842.5251.

REPORTING POWER OUTAGES

To report a power outage please call 842-5251 M-F 8am-5pm or 842-5555 after 5pm and on weekends.